Resurg | The One Minute Manager

The authors tell us that One Minute Goals setting works because the number one motivator of people is feedback on results. The goals help people know how theyre doing and if they are doing well they feel good about themselves, giving them the confidence to drive continued improvement in their performance. One Minute Praisings work well because they are part of the training process. Most people in most jobs require training irrelevant of previous experience. The One Minute Manager claims that the best way to train people is to teach them the task and let them practice it. Once they are practicing it look for any opportunity to catching them doing something right. The more you build their confidence the better they become at the task. The One Minute manager argues that discipline is not effective when working with people who are not secure in their roles, only a positive, encouraging approach can help develop the self belief and confidence needed to perform the task to a high standard. One Minute reprimands work because they are fair. If elements one and two are in place then the staff member should not be surprised to receive a reprimand as they will know that they are not achieving the right level of performance. The discussion is fair and factual so there is little room for mis-interpretation of the reprimand and the interaction normally ends on a high note. Ten things you can learn from the One Minute Manager Managing people can be simple, dont over think it.
For the original version including any supplementary images or video, visit http://resurg.com.au/the-one-minute-manager/

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s